Rafał is a business and public services strategist, service and innovation designer. His main focus is reducing complexity and transforming possibilities into tangible solutions through the use of the Service Design, Customer Experience and Futures Thinking™ methodologies.
He’s also the co-creator and content lead of the postgraduate Service Design degree at the SWPS University where he facilitates numerous classes on designing services, value proposition and business models. As Greenhat’s CEO, he’s worked with various clients, including Allegro, Santander, the city of Poznań, Tatrzański Park Narodowy, Allianz, Amica Wronki and the Volkswagen Group.
Greenhat Innovation operates as a business advisor combining consumer knowledge, research process and design competencies with business awareness. The company builds new business models, innovative products and services based on the future customer needs.
06.03.2020
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Rafał is a business and public services strategist, service and innovation designer. His main focus is reducing complexity and transforming possibilities into tangible solutions through the use of the Service Design, Customer Experience and Futures Thinking™ methodologies.
He’s also the co-creator and content lead of the postgraduate Service Design degree at the SWPS University where he facilitates numerous classes on designing services, value proposition and business models. As Greenhat’s CEO, he’s worked with various clients, including Allegro, Santander, the city of Poznań, Tatrzański Park Narodowy, Allianz, Amica Wronki and the Volkswagen Group.
Greenhat Innovation operates as a business advisor combining consumer knowledge, research process and design competencies with business awareness. The company builds new business models, innovative products and services based on the future customer needs.